Welcome to KCLUXURY BAGS AND ACCESSORIES CONSIGNMENT CORP. (“KCLUXURYBAGS,” “we,” “our,” or “us”).
These Terms & Conditions govern your access to and use of our Website, Products, Services, Customer Accounts, and all transactions conducted with KCLUXURYBAGS, whether through our Website, social media platforms, messaging applications, email, telephone, live selling sessions, showroom appointments, or other authorized communication channels.
By accessing our Website, creating an Account, placing an Order, consigning an item, requesting our Services, or otherwise engaging with KCLUXURYBAGS, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, together with all Policies incorporated by reference.
If you do not agree to these Terms & Conditions, you should discontinue using our Website and Services.
Definitions
- For purposes of these Terms & Conditions, the following terms have the meanings set out below:
- “Customer” means any individual or entity that accesses the KCLUXURYBAGS Website, creates an Account, purchases a Product, consigns an item, requests a Service, or otherwise interacts with KCLUXURYBAGS.
- “KCLUXURYBAGS,” “we,” “our,” or “us” means KCLUXURY BAGS AND ACCESSORIES CONSIGNMENT CORP., including its Website, authorized representatives, employees, and official business channels.
- “Website” means the official KCLUXURYBAGS website and any authorized online platform operated by or on behalf of KCLUXURYBAGS for offering Products and Services.
- “Products” means all luxury handbags, accessories, watches, jewelry, small leather goods, and any other items offered for sale, consignment, sourcing, or other legitimate business purposes by KCLUXURYBAGS.
- “Services” means all services provided by KCLUXURYBAGS, including but not limited to luxury resale, consignment, product sourcing, authentication coordination, bag viewing, customer support, and related business activities.
- “Order” means a request submitted by a Customer to purchase a Product or obtain a Service from KCLUXURYBAGS, whether through the Website or any authorized sales channel.
- “Account” means a registered customer profile created through the KCLUXURYBAGS Website that enables access to certain Website features, purchases, and Services.
- “Policies” means, collectively, these Terms & Conditions and all policies incorporated by reference, including the Payment Terms & Conditions, Shipping & Delivery Policy, Return & Refund Policy, Authentication Guarantee, Product Condition Guide, Privacy Policy, Layaway Terms & Conditions, Bag Viewing Policy, Consignment Terms & Conditions, and any other policies published by KCLUXURYBAGS from time to time.
- “Applicable Law” means the laws, rules, regulations, and governmental requirements of the Republic of the Philippines that apply to the Products, Services, Website, or business operations of KCLUXURYBAGS.
1. Acceptance of Terms
- 1.1 Agreement — These Terms & Conditions constitute a legally binding agreement between you and KCLUXURYBAGS governing your access to our Website and your use of our Products and Services.
By accessing our Website, creating a Customer Account, purchasing Products, consigning items, submitting inquiries, or otherwise interacting with KCLUXURYBAGS, you agree to comply with these Terms & Conditions and all Policies incorporated by reference. - 1.2 Eligibility — By using our Website or Services, you represent that you have the legal capacity to enter into a binding agreement under Applicable Law.
If you are accessing or using our Website on behalf of a company, partnership, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms & Conditions. - 1.3 Policies Incorporated by Reference — The following Policies form an integral part of these Terms & Conditions and should be read together as one contractual agreement:
- Payment Terms & Conditions, Shipping & Delivery Policy, Return & Refund Policy, Authentication Guarantee, Product Condition Guide, Privacy Policy, Layaway Terms & Conditions (where applicable) Consignment Terms & Conditions (where applicable) Bag Viewing Policy (where applicable) Any additional policies published by KCLUXURYBAGS from time to time.
Where a specific Policy governs a particular Product, Service, promotion, or transaction, that Policy shall supplement these Terms & Conditions.
In the event of any inconsistency between these Terms & Conditions and a Policy specifically governing a particular transaction or Service, the specific Policy shall prevail only to the extent of that inconsistency. - 1.4 Amendments — KCLUXURYBAGS may amend these Terms & Conditions from time to time to reflect changes in our business operations, legal requirements, Products, Services, or Website functionality.
Unless otherwise required by Applicable Law, updated Terms & Conditions shall become effective upon publication on our Website. Continued access to or use of our Website or Services after such publication constitutes acceptance of the updated Terms & Conditions.
2. About KCLUXURYBAGS
- 2.1 Our Business — KCLUXURYBAGS is a Philippine-based luxury resale company specializing in the sourcing, authentication, consignment, and sale of luxury handbags, small leather goods, accessories, watches, jewelry, and other luxury Products.
Our inventory may consist of brand-new, unused, and pre-owned items sourced through trusted suppliers, consignors, collectors, and other legitimate channels. - 2.2 Independent Business — KCLUXURYBAGS is an independent reseller and consignment company.
Unless expressly stated otherwise, KCLUXURYBAGS is not affiliated with, endorsed by, sponsored by, or an authorized retailer, distributor, or representative of any luxury brand featured on our Website or through our Services.
All trademarks, trade names, logos, and brand names remain the property of their respective owners and are used solely for identification and descriptive purposes. - 2.3 Nature of Our Products — Many of the Products offered by KCLUXURYBAGS are pre-owned luxury items. As such, they may exhibit characteristics consistent with previous ownership, age, storage, or normal use.
Customers are encouraged to review the assigned condition grade, product description, photographs, and all accompanying information before completing a purchase. The condition of each Product is assessed in accordance with our Product Condition Guide.
3. Products and Services
- 3.1 Product Availability — All Products displayed by KCLUXURYBAGS are subject to availability. Due to the unique nature of luxury resale and consignment, most Products are available in limited quantities and, in many cases, only as a single piece.
The inclusion of a Product on our Website or other sales channels does not guarantee its continued availability. Products may become unavailable due to prior sale, consignment withdrawal, inventory updates, or other legitimate business reasons. - 3.2 Product Information — KCLUXURYBAGS strives to present accurate information regarding each Product, including its description, specifications, accessories, condition, measurements, photographs, and pricing.
While we make reasonable efforts to ensure the accuracy of product listings, occasional typographical errors, pricing inaccuracies, technical errors, or inadvertent omissions may occur. KCLUXURYBAGS reserves the right to correct such errors and update product information without prior notice. - 3.3 Product Pricing — Unless otherwise stated, all prices displayed by KCLUXURYBAGS are quoted in Philippine Pesos (PHP).
Prices may change without prior notice due to market conditions, supplier pricing, currency fluctuations, Product availability, or other commercial factors. However, any price changes shall not affect Orders that have already been accepted by KCLUXURYBAGS, unless the Order resulted from an obvious pricing error. - 3.4 Product Images and Condition — Product photographs, videos, descriptions, and condition grades are intended to assist Customers in making informed purchasing decisions.
The condition of every Product is assessed in accordance with our Product Condition Guide, while authenticity is governed by our Authentication Guarantee. Customers are encouraged to review these Policies together with the complete product listing before completing a purchase.
4. Customer Accounts
- 4.1 Account Registration — Certain features of our Website require Customers to create a registered Account.
Customers agree to provide accurate, complete, and current information during registration and to promptly update their Account information whenever necessary. - 4.2 Account Security — Customers are responsible for maintaining the confidentiality of their login credentials and for all activities conducted through their Accounts.
If you become aware of any unauthorized access to your Account or suspect that your Account credentials have been compromised, you should notify KCLUXURYBAGS immediately. - 4.3 Account Suspension or Termination — KCLUXURYBAGS may suspend, restrict, or terminate a Customer Account where reasonably necessary to protect the security of our Website, prevent fraudulent or unlawful activity, enforce these Terms & Conditions, or comply with applicable legal or regulatory obligations.
Where circumstances reasonably permit, appropriate notice may be provided before such action is taken.
5. Orders and Purchases
- 5.1 Order Requests — The submission of an Order through our Website or any authorized sales channel constitutes an offer by the Customer to purchase the selected Product. Receipt of an order confirmation or acknowledgment does not, by itself, constitute acceptance of the Order.
An Order shall be considered accepted only when confirmed by KCLUXURYBAGS in accordance with our internal verification procedures. - 5.2 Order Verification — To protect both our Customers and our business, KCLUXURYBAGS may conduct reasonable verification procedures before accepting, processing, or completing an Order.
Such verification may include confirming customer information, payment verification, order details, delivery information, or other measures reasonably necessary to prevent fraud, unauthorized transactions, or security risks. - 5.3 Order Cancellation — KCLUXURYBAGS may decline or cancel an Order prior to shipment where reasonably necessary, including where:
the Product is no longer available; payment cannot be verified; fraudulent or unauthorized activity is reasonably suspected; incorrect pricing or listing errors have occurred; or fulfillment has become impossible due to circumstances beyond our reasonable control.
Where payment has already been received for an Order that cannot be fulfilled, any applicable refund shall be processed in accordance with our Payment Terms & Conditions. - 5.4 Special Orders and Sourced Items — Products specially sourced, reserved, or procured upon a Customer’s request may be subject to additional terms, reservation requirements, payment conditions, or cancellation restrictions, which shall be communicated before the transaction is confirmed.
6. Payment
- 6.1 Payment Terms — All payments made to KCLUXURYBAGS are governed by our Payment Terms & Conditions, which form an integral part of these Terms & Conditions.
Customers are encouraged to review the Payment Terms & Conditions before completing any purchase, as they contain important information regarding accepted payment methods, payment verification, installment arrangements, fraud prevention measures, chargebacks, refunds, and other payment-related matters. - 6.2 Payment Obligation — By placing an Order, the Customer agrees to pay the full purchase price together with any applicable fees, charges, taxes, or other amounts disclosed before the transaction is completed.
Failure to complete payment within the applicable period may result in the cancellation of the Order or the release of the Product for sale to other Customers, subject to our Payment Terms & Conditions.
7. Shipping and Delivery
- 7.1 Shipping Policy — The shipment and delivery of Products purchased from KCLUXURYBAGS are governed by our Shipping & Delivery Policy, which forms part of these Terms & Conditions.
The Shipping & Delivery Policy explains our shipping procedures, estimated delivery timelines, inspection recommendations, risk allocation, courier arrangements, and other matters relating to the delivery of purchased Products. - 7.2 Delivery Information — Customers are responsible for providing complete and accurate delivery information when placing an Order.
KCLUXURYBAGS shall not be responsible for delays, failed deliveries, additional delivery charges, or other consequences resulting from inaccurate, incomplete, or outdated delivery information provided by the Customer.
8. Product Condition
- 8.1 Condition Assessment — The physical condition of every Product offered by KCLUXURYBAGS is evaluated in accordance with our Product Condition Guide.
Customers acknowledge that many Products sold by KCLUXURYBAGS are pre-owned luxury items and may exhibit characteristics consistent with previous ownership, age, storage, or normal use. - 8.2 Customer Review — Customers are encouraged to carefully review the assigned condition grade, product description, photographs, videos, disclosed characteristics, and accompanying product information before completing a purchase.
Completion of a purchase confirms that the Customer has had a reasonable opportunity to evaluate the available product information and make an informed purchasing decision.
9. Authenticity
- 9.1 Authentication — KCLUXURYBAGS is committed to offering authentic luxury Products. Our authentication procedures are governed by our Authentication Guarantee, which forms part of these Terms & Conditions.
Customers are encouraged to review the Authentication Guarantee to understand our authentication process, the independent authentication providers we engage, our review procedures, and the remedies available in the event of an authenticity concern. - 9.2 Independent Authentication — Customers acknowledge that authentication opinions are provided through independent authentication providers selected by KCLUXURYBAGS based on the nature of the Product.
The use of independent authentication providers strengthens our authentication process but does not create any contractual relationship between the Customer and those providers.
10. Returns and Refunds
- 10.1 Return Policy — Returns, exchanges, refunds, and related remedies are governed exclusively by our Return & Refund Policy.
Customers are encouraged to review that Policy carefully before completing a purchase, as it explains the eligibility requirements, reporting periods, review process, and available remedies applicable to return requests. - 10.2 No Additional Return Rights — Except where required by Applicable Law or expressly provided in our Return & Refund Policy, no additional rights of return, refund, replacement, or exchange shall arise under these Terms & Conditions.
11. Customer Responsibilities
- 11.1 Accurate Information — Customers agree to provide complete, accurate, and current information in connection with their Accounts, purchases, inquiries, consignments, deliveries, and all other transactions with KCLUXURYBAGS.
- 11.2 Compliance with Applicable Policies — Customers agree to comply with these Terms & Conditions and all Policies applicable to their transactions with KCLUXURYBAGS.
- 11.3 Lawful Use — Customers agree to use our Website, Products, and Services only for lawful purposes and in a manner that does not infringe upon the rights of KCLUXURYBAGS or any third party.
Customers shall not engage in fraudulent activity, impersonation, unauthorized payment activity, abuse of our customer support channels, or any conduct that interferes with the proper operation of our business or Website. - 11.4 Duty to Cooperate — Customers agree to cooperate with reasonable requests for information, verification, or documentation where such requests are necessary to process Orders, verify transactions, investigate suspected fraud, resolve disputes, or comply with applicable legal and regulatory obligations.
12. Intellectual Property
- 12.1 Ownership — Unless otherwise stated, all content available on the KCLUXURYBAGS Website and other official communication channels, including but not limited to text, photographs, videos, graphics, logos, icons, designs, artwork, layouts, product descriptions, product photographs, website design, branding materials, marketing content, authentication cards, packaging designs, digital materials, and other original works, are owned by or licensed to KCLUXURYBAGS and are protected by applicable intellectual property laws.
Nothing in these Terms & Conditions shall be construed as granting any ownership interest or license in such intellectual property except as expressly provided herein. - 12.2 Permitted Use — Customers may access and use the content available on our Website solely for personal, lawful, and non-commercial purposes related to browsing, evaluating, or purchasing our Products and Services.
Any other use, including reproduction, publication, distribution, modification, commercial exploitation, or creation of derivative works, requires the prior written consent of KCLUXURYBAGS. - 12.3 Prohibited Use of Content — Without our prior written consent, no person may copy, reproduce, download, republish, distribute, modify, transmit, display, scrape, or otherwise use any content belonging to KCLUXURYBAGS for commercial purposes or in any manner that may infringe our intellectual property rights or misrepresent our business.
The use of our product photographs, videos, descriptions, branding, or marketing materials for resale listings, advertisements, social media content, or other commercial activities is strictly prohibited unless expressly authorized by KCLUXURYBAGS. - 12.4 Third-Party Trademarks — All trademarks, service marks, logos, and brand names appearing on our Website remain the property of their respective owners.
References to third-party luxury brands are made solely to identify the Products offered for resale and do not imply any affiliation, sponsorship, authorization, endorsement, or partnership between KCLUXURYBAGS and the respective brand owners.
13. Prohibited Activities
- 13.1 Acceptable Use — Customers agree to use the KCLUXURYBAGS Website and Services responsibly, lawfully, and in accordance with these Terms & Conditions.
- 13.2 Prohibited Conduct — Customers shall not engage in any activity that may interfere with the operation, security, integrity, or lawful use of our Website or Services. Prohibited activities include, but are not limited to:
submitting false, misleading, or fraudulent information; impersonating another person or entity; attempting unauthorized access to Customer Accounts, systems, or data; introducing viruses, malware, malicious code, or other harmful technologies; using automated tools, bots, crawlers, or scraping software without authorization; interfering with the security or functionality of our Website; copying or reproducing Website content in violation of these Terms & Conditions; placing fraudulent, speculative, or bad-faith Orders; and engaging in any unlawful activity through our Website or Services. - 13.3 Enforcement — Where KCLUXURYBAGS reasonably believes that these Terms & Conditions have been violated, we may suspend or terminate access to our Website or Services, cancel affected transactions, restrict Customer Accounts, pursue available legal remedies, or take any other action reasonably necessary to protect our business, Customers, and legitimate interests.
14. Third-party Services
- 14.1 Independent Service Providers — KCLUXURYBAGS works with independent third-party service providers to facilitate certain aspects of our business, including payment processing, shipping and logistics, authentication services, Website hosting, cloud-based technology services, and other operational support.
These service providers operate independently and remain responsible for their own services, policies, and legal obligations. - 14.2 Third-Party Terms — Certain Products or Services provided through or in connection with KCLUXURYBAGS may be subject to additional terms and conditions imposed by the relevant third-party provider.
Customers acknowledge that their use of such third-party services may also be governed by the applicable terms, conditions, and privacy policies of those providers. - 14.3 Third-Party Responsibility — To the extent permitted by Applicable Law, KCLUXURYBAGS shall not be responsible for the acts, omissions, products, services, or policies of independent third-party providers beyond the scope of our own legal obligations.
15. Disclaimer of Warranties
- 15.1 Website Availability — KCLUXURYBAGS strives to maintain the availability, accuracy, and functionality of our Website and Services. However, we do not warrant that our Website will operate uninterrupted, error-free, secure, or free from viruses or other harmful components at all times.
Temporary interruptions may occur due to maintenance, technical issues, internet disruptions, security measures, or circumstances beyond our reasonable control. - 15.2 Product Information — While KCLUXURYBAGS makes reasonable efforts to ensure the accuracy of product descriptions, pricing, photographs, measurements, and other product information, such information may occasionally contain typographical errors, inadvertent omissions, or technical inaccuracies.
Reasonable corrections may be made as necessary in accordance with these Terms & Conditions. - 15.3 Scope of Disclaimer — Except as expressly provided in these Terms & Conditions, our Authentication Guarantee, Return & Refund Policy, or where otherwise required by Applicable Law, KCLUXURYBAGS makes no additional warranties or representations, whether express or implied, regarding our Website, Products, or Services.
Nothing in this Section shall exclude or limit any warranty or consumer right that cannot lawfully be excluded under applicable Philippine law.
16. Limitation of Liability
- 16.1 Scope of Liability — To the fullest extent permitted by Applicable Law, KCLUXURYBAGS shall not be liable for any indirect, incidental, consequential, exemplary, special, or punitive damages arising out of or relating to the use of our Website, Products, or Services, including but not limited to loss of profits, loss of business opportunities, loss of anticipated savings, loss of goodwill, or loss of data, even if advised of the possibility of such damages.
- 16.2 Circumstances Beyond Our Control — KCLUXURYBAGS shall not be responsible for delays, interruptions, or failures arising from events beyond our reasonable control, including acts or omissions of third-party service providers, internet or telecommunications failures, payment processing delays, courier disruptions, governmental actions, natural disasters, labor disputes, public emergencies, or other force majeure events.
- 16.3 Limitation Under Applicable Law — Nothing in these Terms & Conditions shall exclude or limit liability where such exclusion or limitation is prohibited under Applicable Law, including liability arising from fraud, willful misconduct, gross negligence, or any other liability that cannot lawfully be excluded or limited.
17. Indemnification
- 17.1 Customer Indemnity — To the fullest extent permitted by Applicable Law, the Customer agrees to defend, indemnify, and hold harmless KCLUXURYBAGS, its directors, officers, employees, representatives, affiliates, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, or reasonable legal fees arising out of or relating to:
the Customer’s breach of these Terms & Conditions or any applicable Policy; the Customer’s misuse of our Website, Products, or Services; fraudulent, unlawful, or negligent acts committed by the Customer; or the Customer’s violation of any Applicable Law or the rights of any third party. - 17.2 Duty to Cooperate — Where an indemnifiable claim arises, the Customer agrees to provide reasonable cooperation and information necessary for the investigation, defense, or resolution of the matter.
18. Force Majeure
- 18.1 Events Beyond Reasonable Control — KCLUXURYBAGS shall not be liable for any delay, interruption, or failure to perform any obligation where such delay or failure results from events beyond our reasonable control.
Such events may include natural disasters, floods, typhoons, earthquakes, fires, pandemics, epidemics, public health emergencies, war, terrorism, civil disturbances, labor disputes, government actions, transportation disruptions, power outages, internet failures, cyber incidents, supplier interruptions, courier disruptions, or any other event that could not reasonably have been anticipated or avoided. - 18.2 Resumption of Performance — KCLUXURYBAGS shall use reasonable efforts to resume normal business operations as soon as reasonably practicable after the relevant force majeure event has ceased.
19. Privacy
- 19.1 Privacy Policy — The collection, use, storage, disclosure, retention, and protection of personal information are governed by our Privacy Policy, which forms an integral part of these Terms & Conditions.
By using our Website or Services, Customers acknowledge that their personal information may be processed in accordance with our Privacy Policy and Applicable Law.
20. Governing Law
- 20.1 Applicable Law — These Terms & Conditions, together with all Policies incorporated by reference, shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
21. Dispute Resolution
- 21.1 Good Faith Resolution — In the event of any dispute arising out of or relating to these Terms & Conditions or any transaction with KCLUXURYBAGS, the parties agree to first make reasonable efforts to resolve the matter through good faith discussions before initiating formal legal proceedings.
- 21.2 Legal Proceedings — If a dispute cannot be resolved through good faith discussions, either party may pursue the remedies available under Applicable Law before the appropriate courts or tribunals having jurisdiction.
22. Severability
- 22.1 Continuing Effect — If any provision of these Terms & Conditions is determined by a court or competent authority to be invalid, illegal, or unenforceable, such determination shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect to the fullest extent permitted by law.
23. No Waiver
- 23.1 Preservation of Rights — Any failure or delay by KCLUXURYBAGS in exercising any right, remedy, or provision under these Terms & Conditions shall not constitute a waiver of that right, remedy, or provision.
No waiver shall be effective unless made in writing by an authorized representative of KCLUXURYBAGS.
24. Entire Agreement
- 24.1 Complete Agreement — These Terms & Conditions, together with all Policies expressly incorporated by reference, constitute the entire agreement between the Customer and KCLUXURYBAGS concerning the use of our Website, Products, and Services, and supersede all prior discussions, understandings, representations, or agreements relating to the same subject matter.
25. Amendments
- 25.1 Updates to These Terms — KCLUXURYBAGS may amend these Terms & Conditions from time to time to reflect changes in our business operations, Products, Services, legal obligations, or Website functionality.
Unless otherwise required by Applicable Law, any amendments shall become effective upon publication on our Website. Continued use of our Website or Services after such publication constitutes acceptance of the updated Terms & Conditions.
26. Contact Information
- 26.1 Contact Us — If you have any questions regarding these Terms & Conditions or any Policy incorporated herein, you may contact KCLUXURYBAGS through the following details:
KCLUXURY BAGS AND ACCESSORIES CONSIGNMENT CORP.
📍 Address: Unit 208, Elements @ Rosemarie Building, Pasig Boulevard, Kapitolyo, Pasig City, Metro Manila, Philippines
📩 Email: keiselynbenitez@kcluxurybags.com
📞 Mobile: +63 954 230 3161