These Payment Terms & Conditions (“Payment Terms”) govern all payments made to KCLUXURY BAGS AND ACCESSORIES CONSIGNMENT CORP. (“KCLUXURYBAGS,” “we,” “our,” or “us”) in connection with the purchase of Products or Services through our official Website, social media platforms, messaging channels, payment links, bank transfers, and any other authorized sales or payment channels.
By making a payment or completing a purchase with KCLUXURYBAGS, you acknowledge that you have read, understood, and agreed to be bound by these Payment Terms, together with our Terms & Conditions, Privacy Policy, and any other Policies that may apply to your transaction.
1. Scope and Acceptance
- 1.1 Scope — These Payment Terms apply to all payments made to KCLUXURYBAGS, regardless of the payment method used or the platform through which the transaction is conducted. This includes payments made through our official Website, social media platforms, messaging applications, bank transfers, payment gateways, payment links, QR codes, installment or financing arrangements, layaway payments, and any other payment methods that KCLUXURYBAGS may accept from time to time.
These Payment Terms govern the payment aspects of every transaction with KCLUXURYBAGS and shall be read together with our other applicable Policies, including our Terms & Conditions, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, Authentication Guarantee, Product Condition Guide, Layaway Terms & Conditions, Bag Viewing Policy, Consignment Terms & Conditions, and any other Policies that may apply to a particular transaction. - 1.2 Acceptance of these Payment Terms — By initiating or completing a payment through any official payment channel of KCLUXURYBAGS, the Customer acknowledges that they have read, understood, and agreed to these Payment Terms.
Acceptance may occur through any action indicating the Customer’s intention to proceed with payment, including but not limited to completing an online checkout, paying an invoice, using an official payment link or QR code, authorizing payment through an approved payment provider, or transferring funds to an officially designated bank account of KCLUXURYBAGS.
Where permitted by Applicable Law, electronic acceptance shall have the same legal effect as written acceptance. - 1.3 Relationship with Other Policies — These Payment Terms supplement, and should be read together with, all other Policies published by KCLUXURYBAGS that govern the Customer’s transaction.
In the event of any inconsistency relating specifically to payment matters, these Payment Terms shall prevail to the extent of such inconsistency, unless otherwise required by Applicable Law.
Nothing in these Payment Terms shall limit or diminish any rights or obligations established under Applicable Law or under any other KCLUXURYBAGS Policy that governs a separate aspect of the transaction.
2. Accepted Payment Methods
- 2.1 Accepted Payment Methods — KCLUXURYBAGS may accept multiple payment methods to facilitate secure and convenient transactions. Available payment methods may include bank transfers, credit and debit cards, payment gateways, payment links, QR code payments, installment or financing arrangements through participating financial institutions, layaway payments, and any other payment methods that KCLUXURYBAGS may introduce or authorize from time to time.
The availability of a particular payment method may vary depending on the Product, transaction value, promotional campaign, operational requirements, or the policies of the applicable payment provider. - 2.2 Changes to Payment Methods — To support operational, security, regulatory, or technological requirements, KCLUXURYBAGS reserves the right to introduce, suspend, discontinue, replace, restrict, or modify any accepted payment method at any time without prior notice.
Such changes shall not affect payments that have already been successfully processed unless otherwise required by Applicable Law. - 2.3 Third-Party Payment Providers — Payment methods may be facilitated through independent banks, financial institutions, payment gateways, financing companies, or other third-party payment providers.
The use of these services may be subject to the provider’s own terms and conditions, privacy policies, processing timelines, and operational requirements. KCLUXURYBAGS does not control, and shall not be responsible for, the independent acts, omissions, decisions, delays, system outages, security incidents, or operational policies of any third-party payment provider.
3. Payment Processing
- 3.1 Order Confirmation — Submitting an Order or initiating payment does not automatically constitute acceptance of the transaction by KCLUXURYBAGS.
Every transaction remains subject to payment verification, fraud prevention measures, inventory availability, operational review, and final acceptance by KCLUXURYBAGS. - 3.2 Successful Payment — A payment shall be considered successfully received only after the applicable payment provider has confirmed the transaction and KCLUXURYBAGS has completed its own verification process where applicable.
A payment authorization, pending status, payment screenshot, reference number, or similar confirmation does not by itself establish that payment has been successfully received. - 3.3 Pending Transactions — Transactions that remain pending, under review, or awaiting confirmation shall not be considered completed.
During this period, KCLUXURYBAGS may temporarily withhold Order processing, Product reservation, shipment, or release until the payment has been successfully verified. - 3.4 Failed or Reversed Transactions — If a payment is declined, reversed, cancelled, expired, or otherwise fails to settle successfully, KCLUXURYBAGS shall have no obligation to reserve the Product, honor the quoted price, maintain promotional offers, or proceed with fulfillment of the Order.
Any subsequent purchase shall be treated as a new transaction and shall be subject to the payment terms and pricing in effect at that time.
4. Payment Verification
- 4.1 Right to Verify Transactions — To protect both our Customers and KCLUXURYBAGS against fraud, unauthorized transactions, payment disputes, and other unlawful activities, KCLUXURYBAGS reserves the right to verify any payment or transaction before accepting or fulfilling an Order.
Verification measures may vary depending on the payment method used, transaction value, customer history, or other risk factors reasonably identified by KCLUXURYBAGS. - 4.2 Verification Requirements — Where reasonably necessary, KCLUXURYBAGS may request additional information or documentation to verify a transaction. This may include proof of payment ownership, government-issued identification, confirmation of billing or shipping details, customer contact verification, or any other information reasonably necessary to establish the legitimacy of the transaction.
Failure or refusal to provide the requested information within a reasonable period may result in delays, suspension, or cancellation of the transaction. - 4.3 Enhanced Verification — Transactions identified as presenting a higher risk due to their value, payment method, transaction pattern, or other relevant circumstances may be subject to enhanced verification procedures before payment is accepted or the Product is released.
These additional measures are intended to safeguard both the Customer and KCLUXURYBAGS and shall not be interpreted as an indication of wrongdoing. - 4.4 Verification Prior to Release — Successful payment alone does not automatically authorize the release or shipment of a Product.
KCLUXURYBAGS reserves the right to withhold processing, shipment, or delivery until all applicable verification procedures have been completed to our reasonable satisfaction.
Ownership of any Product shall remain with KCLUXURYBAGS until full payment has been successfully received, verified where applicable, and accepted by KCLUXURYBAGS. - 4.5 Failure to Complete Verification — Where verification cannot be completed or where KCLUXURYBAGS reasonably believes that a transaction presents an unacceptable level of risk, KCLUXURYBAGS may decline the transaction, request an alternative payment method, suspend processing, cancel the Order, or process a refund where appropriate.
The exercise of these rights shall not constitute a breach of contract by KCLUXURYBAGS.
5. Fraud Prevention
- 5.1 Commitment to Secure Transactions — KCLUXURYBAGS is committed to maintaining secure payment processes and implementing commercially reasonable measures to help prevent fraud, identity theft, unauthorized transactions, payment abuse, and other unlawful activities.
- 5.2 Fraud Screening — As part of our fraud prevention efforts, KCLUXURYBAGS may review payment transactions using a combination of automated and manual verification procedures. Such reviews may take into account factors including transaction history, payment behavior, Order characteristics, verification results, unusual activity, and other indicators reasonably associated with payment risk.
To preserve the effectiveness of our security measures, KCLUXURYBAGS is not obligated to disclose the specific criteria or methodologies used in its fraud screening processes. - 5.3 Suspicious Transactions — Where KCLUXURYBAGS reasonably suspects that a transaction may involve fraud, unauthorized use, payment abuse, or other unlawful activity, we reserve the right to suspend processing, request additional verification, decline or cancel the transaction, refuse future transactions, or cooperate with financial institutions, payment providers, or competent authorities where permitted or required by Applicable Law.
- 5.4 Right to Refuse Transactions — KCLUXURYBAGS reserves the right to refuse or discontinue any transaction that, in our reasonable judgment, presents financial, operational, legal, compliance, or security risks to the business or to our Customers.
Nothing in this section shall limit the Customer’s right to dispute genuinely unauthorized or erroneous transactions through the appropriate legal or regulatory channels. - 5.5 Regulatory Compliance — KCLUXURYBAGS may refuse, suspend, delay, or cancel any transaction where reasonably necessary to comply with Applicable Law, court orders, regulatory requirements, sanctions, or obligations imposed by financial institutions, payment providers, or competent government authorities.
Where permitted by Applicable Law, KCLUXURYBAGS may cooperate with banks, payment providers, regulators, and law enforcement agencies in connection with suspected unlawful, fraudulent, or prohibited activities.
6. Chargebacks and Payment Disputes
- 6.1 Commitment to Fair Resolution — KCLUXURYBAGS is committed to resolving payment concerns fairly, promptly, and in good faith. Customers who experience an issue relating to their payment or Order are encouraged to contact KCLUXURYBAGS directly before initiating a chargeback or payment dispute with their financial institution or payment provider. In many cases, concerns can be resolved more quickly through direct communication.
- 6.2 Chargeback Notification — Where reasonably possible, Customers are encouraged to notify KCLUXURYBAGS before initiating a chargeback or payment dispute. This allows us the opportunity to review the transaction, verify relevant records, and determine whether the concern can be resolved without formal dispute proceedings.
Nothing in this section limits a Customer’s lawful right to dispute an unauthorized or erroneous transaction through their financial institution or payment provider. - 6.3 Merchant Right to Respond — Where KCLUXURYBAGS reasonably believes that a transaction was properly authorized, verified, and fulfilled in accordance with these Payment Terms and our applicable Policies, we reserve the right to respond to, contest, or otherwise participate in any chargeback, payment reversal, or similar dispute through the appropriate financial institution or payment provider.
- 6.4 Transaction Records — To support the integrity of every transaction, KCLUXURYBAGS may maintain records relating to an Order, including payment confirmations, invoices, transaction logs, communications through official channels, verification records, authentication certificates, shipping information, courier tracking, proof of delivery, photographs or videos of the Product or packaging, and any other records reasonably necessary to establish the validity of the transaction.
Where permitted by Applicable Law, these records may be provided to financial institutions, payment providers, insurers, regulators, or competent authorities for the purpose of responding to payment disputes, fraud investigations, chargebacks, or other lawful proceedings. - 6.5 Fraudulent or Abusive Chargebacks — KCLUXURYBAGS reserves the right to investigate any chargeback or payment dispute that appears to have been initiated after a valid transaction has been completed or after the Customer has received or benefited from the purchased Product or Service.
Where a chargeback is determined to have been initiated fraudulently, abusively, or in bad faith, KCLUXURYBAGS reserves all rights and remedies available under Applicable Law, including the recovery of outstanding amounts, reimbursement of reasonable costs incurred, and restriction of future transactions with the Customer. - 6.6 Pending Chargebacks — While a chargeback, payment dispute, or related investigation remains unresolved, KCLUXURYBAGS may suspend the processing of any pending Orders, future purchases, layaway releases, refunds, warranty services, promotional benefits, or other transactions associated with the affected Customer until the matter has been reasonably resolved.
- 6.7 Chargeback Decisions — The outcome of any chargeback or payment dispute shall be determined by the applicable financial institution, card issuer, payment provider, or other competent authority in accordance with its own rules and procedures.
KCLUXURYBAGS does not control, guarantee, or influence the outcome of such proceedings and shall not be liable for any independent decision made by those entities.
7. Installment and Deferred Payment Programs
- 7.1 Availability — From time to time, KCLUXURYBAGS may offer installment payment options, deferred payment arrangements, financing programs, or promotional payment facilities through participating financial institutions or payment providers.
The availability of these programs may vary depending on the Product, purchase amount, promotional period, payment provider requirements, or other operational considerations, and shall remain subject to change without prior notice. - 7.2 Third-Party Financing — Approval of installment or financing applications, together with any applicable interest, fees, repayment schedules, credit limits, penalties, or financing terms, shall be determined solely by the participating financial institution or payment provider.
KCLUXURYBAGS does not guarantee approval and shall not be responsible for financing decisions made independently by such institutions. - 7.3 Completion of Sale — For transactions completed through installment or financing programs, KCLUXURYBAGS shall consider payment complete only after receiving confirmation that the transaction has been successfully authorized and accepted by the applicable payment provider.
KCLUXURYBAGS reserves the right to withhold the release or shipment of any Product until such confirmation has been received and any required verification procedures have been completed. - 7.4 Customer Responsibility — The Customer remains solely responsible for complying with all financing agreements entered into with their chosen financial institution or payment provider, including repayment obligations, interest, fees, penalties, and other contractual requirements.
Any dispute relating exclusively to the financing arrangement shall be resolved directly between the Customer and the applicable financing provider.
8. Payment Links and Qr Payments
- 8.1 Official Payment Channels — Customers are strongly encouraged to complete payments only through payment links, QR codes, bank accounts, and other payment channels that have been officially provided or confirmed by KCLUXURYBAGS through our authorized communication channels.
KCLUXURYBAGS shall not be responsible for payments made to unauthorized bank accounts, fraudulent payment links, altered QR codes, impersonated accounts, or any unofficial payment channels. - 8.2 Customer Verification — Before completing any payment, Customers are responsible for verifying that the payment recipient, payment amount, and transaction details are accurate.
Where requested, Customers should promptly provide payment confirmation or reference details to assist KCLUXURYBAGS in verifying the transaction. - 8.3 Expired or Invalid Payment Links — Payment links may be available only for a limited period or may become unavailable due to expiration, cancellation, payment provider policies, or system limitations.
KCLUXURYBAGS does not guarantee the continued availability of previously issued payment links and may issue a replacement payment link where appropriate. - 8.4 Payment Errors — If a Customer transfers funds to an incorrect recipient, enters an incorrect payment amount, scans an incorrect QR code, or otherwise makes a payment error that is not caused by KCLUXURYBAGS, the Customer shall remain responsible for coordinating with the relevant financial institution or payment provider regarding the recovery of funds.
Where reasonably possible, KCLUXURYBAGS will cooperate by providing information relating to payments intended for KCLUXURYBAGS, but cannot guarantee the recovery of funds transferred outside our official payment channels. - 8.5 Payment Confirmation — The submission of a payment confirmation, screenshot, reference number, transaction receipt, or similar proof does not by itself confirm that payment has been successfully received.
Orders shall proceed only after KCLUXURYBAGS has verified that payment has been successfully credited through the applicable payment provider. - 8.6 Customer Account and Device Security — Customers are responsible for maintaining the security of their own devices, email accounts, mobile numbers, online banking accounts, digital wallets, authentication credentials, and other payment-related accounts used in connection with a transaction.
KCLUXURYBAGS shall not be liable for losses arising from unauthorized access resulting from compromised devices, phishing attacks, password disclosure, account sharing, or other circumstances beyond the reasonable control of KCLUXURYBAGS.
9. Overpayments, Underpayments, and Payment Errors
- 9.1 Overpayments — If a Customer inadvertently pays an amount exceeding the total amount due, KCLUXURYBAGS will review the transaction and, where appropriate, either apply the excess amount to another outstanding balance upon the Customer’s instruction or process a refund of the excess amount using the original payment method or another reasonable refund method.
Any approved refund shall be processed in accordance with these Payment Terms and our Return & Refund Policy. - 9.2 Underpayments — Where the amount received is less than the total amount due, KCLUXURYBAGS reserves the right to suspend Order processing, Product reservation, shipment, or release until the outstanding balance has been paid in full.
Any quoted delivery timelines shall be deemed suspended until full payment has been successfully received and verified. - 9.3 Duplicate Payments — If duplicate payments are received for the same transaction, KCLUXURYBAGS will review the transaction and, where appropriate, arrange for a refund or credit after confirming the duplicate payment.
Refund processing shall remain subject to our verification procedures and applicable banking or payment provider timelines. - 9.4 Clerical and System Errors — While KCLUXURYBAGS takes reasonable steps to maintain accurate payment records, clerical, accounting, administrative, pricing, or system errors may occasionally occur.
KCLUXURYBAGS reserves the right to correct such errors in good faith and in accordance with Applicable Law. Where an error materially affects a transaction, we will notify the Customer and work towards an appropriate resolution.
10. Electronic Records
- 10.1 Electronic Communications — The Customer agrees that communications conducted electronically, including through email, SMS, messaging applications, Website notifications, invoices, receipts, payment confirmations, and other electronic means, may be used in connection with transactions conducted with KCLUXURYBAGS.
- 10.2 Transaction Records — KCLUXURYBAGS may maintain electronic records relating to payment transactions for operational, accounting, customer service, fraud prevention, security, legal, and regulatory purposes.
Such records may include payment confirmations, invoices, receipts, communication history, transaction logs, verification records, authentication records, shipping documentation, proof of delivery, photographs, videos, and other records reasonably related to the transaction. - 10.3 Electronic Acceptance — By completing an online checkout, using an official payment link or QR code, paying an invoice, authorizing payment through an approved payment provider, or otherwise proceeding with payment through an official payment channel of KCLUXURYBAGS, the Customer acknowledges and agrees that such electronic actions constitute valid acceptance of these Payment Terms to the fullest extent permitted by Applicable Law.
- 10.4 Evidentiary Value — To the extent permitted by Applicable Law, electronic records maintained by KCLUXURYBAGS may be relied upon in responding to payment disputes, fraud investigations, chargeback proceedings, regulatory inquiries, insurance claims, legal proceedings, or other matters relating to a transaction.
- 10.5 Record Retention — KCLUXURYBAGS reserves the right to retain payment-related records for as long as reasonably necessary to comply with legal obligations, resolve disputes, enforce contractual rights, maintain business records, or protect the legitimate interests of KCLUXURYBAGS.
11. Limitation of Liability
- 11.1 Third-Party Payment Services — Many payment transactions are facilitated through independent financial institutions, payment gateways, payment processors, financing companies, and other third-party service providers.
While KCLUXURYBAGS makes reasonable efforts to work with reputable providers, we do not control their systems, services, operational decisions, or security practices. Accordingly, KCLUXURYBAGS shall not be liable for delays, interruptions, system outages, failed transactions, security incidents, unauthorized access, or other events arising from or attributable to the services of such third parties. - 11.2 Banking and Network Delays — KCLUXURYBAGS shall not be responsible for delays in payment confirmation, settlement, installment approval, fund transfers, refunds, or other payment-related processes caused by banks, payment providers, telecommunication services, internet connectivity, or other circumstances beyond our reasonable control.
- 11.3 Customer Responsibility — Customers remain responsible for ensuring the accuracy of all payment information submitted in connection with a transaction, including payment amounts, recipient details, billing information, and payment instructions.
KCLUXURYBAGS shall not be liable for losses resulting from incorrect information provided by the Customer, unauthorized use of the Customer’s own devices or accounts, or payments made through unofficial or unauthorized payment channels. - 11.4 Maximum Liability — To the fullest extent permitted by Applicable Law, the total liability of KCLUXURYBAGS arising directly from any payment transaction governed by these Payment Terms shall not exceed the amount actually received by KCLUXURYBAGS for the specific transaction giving rise to the claim.
Nothing in this section excludes or limits any liability that cannot lawfully be excluded or limited under Applicable Law.
12. Amendments to These Payment Terms
- 12.1 Right to Amend — KCLUXURYBAGS reserves the right to amend, update, revise, supplement, or replace these Payment Terms from time to time to reflect changes in Applicable Law, payment technologies, banking requirements, operational procedures, business practices, payment providers, or other legitimate business needs.
- 12.2 Effectivity of Amendments — Unless otherwise required by Applicable Law, amendments shall become effective upon publication on our official Website or through other official communication channels.
Transactions completed before the effective date of an amendment shall continue to be governed by the version of these Payment Terms that was in effect at the time the payment was made, unless otherwise agreed by the parties or required by Applicable Law. - 12.3 Continued Use — By continuing to transact with KCLUXURYBAGS after updated Payment Terms become effective, the Customer acknowledges and agrees to the revised Payment Terms to the extent permitted by Applicable Law.
13. Governing Law
- 13.1 Governing Law — These Payment Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
Nothing in these Payment Terms shall be interpreted as limiting or excluding any rights or protections that may be granted to Customers under applicable consumer protection laws or other mandatory legal requirements. - 13.2 Interpretation with Other Policies — These Payment Terms shall be interpreted together with the other applicable Policies of KCLUXURYBAGS governing the Customer’s transaction.
Where two or more Policies address the same subject matter, they shall be interpreted harmoniously whenever reasonably possible. In the event of any inconsistency relating specifically to payment matters, these Payment Terms shall prevail unless otherwise required by Applicable Law.
14. Severability
- 14.1 Validity of Remaining Provisions — If any provision of these Payment Terms is held by a court or other competent authority to be invalid, unlawful, or unenforceable, such determination shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect to the fullest extent permitted by Applicable Law.
Where possible, any invalid or unenforceable provision shall be interpreted or modified only to the extent necessary to make it enforceable while preserving its original intent.
15. No Waiver
- 15.1 Reservation of Rights — Any failure, delay, or partial exercise by KCLUXURYBAGS of any right, remedy, or provision under these Payment Terms shall not constitute a waiver of that right, remedy, or provision.
Any waiver shall be effective only if made expressly in writing by an authorized representative of KCLUXURYBAGS.
A waiver relating to one transaction shall not be interpreted as a continuing waiver or as a waiver of any right relating to any future transaction.
16. Contact Information
- 16.1 Payment Inquiries — For payment-related inquiries, transaction concerns, or questions regarding these Payment Terms, Customers may contact KCLUXURYBAGS through our official communication channels.
KCLUXURY BAGS AND ACCESSORIES CONSIGNMENT CORP.
📍 Address: Unit 208, Elements @ Rosemarie Building, Pasig Boulevard, Kapitolyo, Pasig City, Metro Manila, Philippines
📩 Email Address: keiselynbenitez@kcluxurybags.com
📞 Mobile Number: 0954 230 3161
KCLUXURYBAGS will make reasonable efforts to respond to payment-related inquiries within a reasonable period during our regular business hours.