KCLUXURY BAGS AND ACCESSORIES CONSIGNMENT CORP. (“KCLUXURYBAGS,” “we,” “our,” or “us”) recognizes the importance of protecting the privacy and personal information of our Customers, consignors, Website visitors, and business partners. We are committed to processing personal information responsibly, transparently, and in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other Applicable Law of the Republic of the Philippines.

This Privacy Policy explains how KCLUXURYBAGS collects, uses, stores, discloses, and safeguards personal information obtained through our Website, customer Accounts, social media platforms, messaging applications, email communications, showroom interactions, live selling activities, and other legitimate business operations.

By accessing our Website, creating an Account, purchasing Products, consigning items, communicating with us, or otherwise interacting with KCLUXURYBAGS, you acknowledge that you have read and understood this Privacy Policy.

1. Scope and Application

1.1 Coverage — This Privacy Policy applies to all personal information processed by KCLUXURYBAGS in connection with our business operations, whether collected through our Website, customer Accounts, email communications, Instagram, Facebook, TikTok, Viber, WhatsApp, telephone calls, live selling sessions, showroom appointments, promotional events, or any other communication channels operated by or on behalf of KCLUXURYBAGS.
1.2 Relationship with Other Policies — This Privacy Policy should be read together with our Terms & Conditions, Payment Terms & Conditions, Shipping & Delivery Policy, Return & Refund Policy, Authentication Guarantee, Product Condition Guide, and any other policies governing our Products and Services. Where another policy specifically addresses the processing of personal information for a particular transaction or service, that policy shall supplement this Privacy Policy.
1.3 Our Commitment — KCLUXURYBAGS processes personal information only for legitimate business purposes and only to the extent reasonably necessary to provide our Products and Services, fulfill contractual obligations, protect our Customers, prevent fraud, operate our business efficiently, and comply with Applicable Law and applicable regulatory requirements.

We are committed to implementing reasonable administrative, technical, and organizational safeguards to protect personal information while respecting the privacy rights of every individual who interacts with our business.

2. Personal Information We Process

2.1 Personal Information You Provide — Depending on your interaction with KCLUXURYBAGS, we may process personal information that you voluntarily provide, including your name, billing and delivery address, contact number, email address, Account information, purchase history, transaction details, delivery instructions, Product preferences, inquiries, communications, and any other information you choose to provide when creating an Account, placing an Order, requesting product sourcing, consigning an item, participating in promotions, or communicating with us.

Where reasonably necessary for fraud prevention, transaction verification, legal compliance, or security purposes, KCLUXURYBAGS may also request additional information or supporting documentation as permitted by Applicable Law.
2.2 Information Collected Automatically — When you visit or interact with our Website, certain technical information may be collected automatically through cookies and similar technologies. This information may include your IP address, browser type, operating system, device information, browsing activity, pages viewed, referring website, session information, and other technical data that assists us in maintaining the functionality, security, and performance of our Website.
2.3 Information Received from Third Parties — KCLUXURYBAGS may receive personal information from trusted third parties involved in providing our Products and Services, including payment providers, shipping and logistics partners, authentication providers, technology service providers, and social media platforms, where such disclosure is necessary to facilitate a transaction, respond to your request, prevent fraud, or comply with Applicable Law.

Any personal information obtained from third parties will be processed only for legitimate business purposes consistent with this Privacy Policy.

3. How We Collect Personal Information

3.1 Information You Provide Directly — We collect personal information when you voluntarily provide it while creating an Account, placing an Order, requesting product sourcing, consigning an item, subscribing to our communications, participating in promotional activities, or communicating with KCLUXURYBAGS through our Website, email, Instagram, Facebook, TikTok, Viber, WhatsApp, telephone, or other communication channels.
3.2 Information Collected Through Your Use of Our Website — Certain technical and usage information is collected automatically when you access or use our Website. This information helps us understand how visitors use our Website, improve Website functionality, strengthen security measures, and enhance the overall customer experience.
3.3 Information Received from Third Parties — We may also receive personal information from trusted third parties that assist in operating our business, including payment processors, logistics providers, authentication providers, Website service providers, and other business partners involved in providing the Products and Services you request.

4. How We Use Personal Information

4.1 Providing Our Products and Services — KCLUXURYBAGS processes personal information to create and manage customer Accounts, process purchases, facilitate consignments, source requested Products, arrange authentication services, coordinate deliveries, respond to inquiries, and provide customer support throughout your transaction with us.
4.2 Processing Payments and Transactions — Personal information may be used to verify transactions, process payments, issue invoices and receipts, administer refunds where applicable, maintain transaction records, and support the efficient administration of our business operations.
4.3 Customer Communications — We use personal information to communicate with Customers regarding Orders, deliveries, authentication updates, Account-related matters, after-sales support, service announcements, and other information reasonably necessary to fulfill our contractual obligations and provide our Products and Services.
4.4 Business Operations and Service Improvement — Personal information may be processed to improve our Website, enhance customer experience, maintain internal business records, manage inventory, conduct operational analysis, improve our Products and Services, and support the efficient operation of KCLUXURYBAGS.
4.5 Fraud Prevention and Security — We process personal information to verify transactions, detect and investigate suspicious activities, prevent fraud, protect our Customers and business operations, safeguard our Website, and maintain the security and integrity of our Products, Services, and systems.
4.6 Legal and Regulatory Compliance — Personal information may be processed where reasonably necessary to comply with Applicable Law, applicable regulations, lawful requests from government authorities, court orders, tax obligations, and accounting requirements, or to resolve disputes and establish, exercise, or defend our legal rights.
4.7 Marketing and Promotional Communications — Where permitted by Applicable Law or with your consent where required, KCLUXURYBAGS may use your contact information to send updates regarding new arrivals, exclusive offers, promotional campaigns, events, newsletters, and other marketing communications that may be of interest to you.

You may withdraw your consent or opt out of receiving promotional communications at any time. However, doing so will not affect transactional or service-related communications that are necessary to fulfill your Orders, manage your Account, or comply with our legal obligations.

5. Disclosure of Personal Information

5.1 Disclosure to Service Providers — KCLUXURYBAGS may disclose personal information to trusted third-party service providers where reasonably necessary to operate our business and provide our Products and Services. Such service providers may include payment processors, shipping and logistics partners, authentication providers, Website hosting providers, cloud-based technology providers, customer support providers, and other professional service providers engaged to assist our business operations.

We require our service providers to process personal information only for authorized purposes and to implement appropriate measures to safeguard such information.
5.2 Disclosure for Legal and Regulatory Purposes — KCLUXURYBAGS may disclose personal information where required or permitted by Applicable Law, applicable regulation, lawful government request, court order, subpoena, or other legal process, or where such disclosure is reasonably necessary to protect our legal rights, enforce our agreements, investigate suspected fraud or unlawful activity, or protect the rights, property, or safety of KCLUXURYBAGS, our Customers, or the public.
5.3 Business Transactions — In the event of a merger, acquisition, corporate restructuring, sale of assets, or other business transaction involving KCLUXURYBAGS, personal information may be transferred as part of that transaction, subject to Applicable Law and appropriate safeguards.
5.4 No Sale of Personal Information — KCLUXURYBAGS does not sell, rent, or trade Customers’ personal information to third parties for their independent marketing purposes.

6. Customer Accounts

6.1 Account Registration — Certain features of our Website require Customers to create an Account. During registration, Customers are responsible for providing accurate, complete, and up-to-date information and for promptly updating their Account details whenever necessary.
6.2 Account Security — Customers are responsible for maintaining the confidentiality of their Account credentials and for all activities conducted through their Accounts. If you believe your Account has been accessed without authorization or your login credentials have been compromised, you should notify KCLUXURYBAGS immediately so that appropriate measures may be taken.
6.3 Account Management — KCLUXURYBAGS may suspend, restrict, or terminate customer Accounts where reasonably necessary to protect the security of our Website, prevent fraudulent or unlawful activity, enforce our Terms & Conditions, or comply with our obligations under Applicable Law.

7. Data Security and Retention

7.1 Data Security — KCLUXURYBAGS implements reasonable administrative, organizational, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

While we strive to maintain appropriate security measures, no method of electronic transmission or data storage can be guaranteed to be completely secure. Accordingly, KCLUXURYBAGS cannot guarantee the absolute security of personal information.
7.2 Data Retention — Personal information will be retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect the legitimate interests of KCLUXURYBAGS.

When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with Applicable Law and our internal record management practices.

8. Cookies and Similar Technologies

8.1 Use of Cookies — Our Website may use cookies and similar technologies to improve Website functionality, remember user preferences, enhance security, analyze Website performance, and improve the overall browsing experience.

Cookies may also assist in understanding how visitors interact with our Website so that we may continue improving our Products and Services.
8.2 Managing Cookies — Most web browsers allow users to control or disable cookies through their browser settings. Disabling certain cookies, however, may affect the functionality and performance of some features of our Website.

9. Your Rights Under the Data Privacy Act

9.1 Right to Be Informed — You have the right to be informed of the collection, processing, use, storage, disclosure, and retention of your personal information, including the purposes for which it is being processed and the rights available to you under Applicable Law.
9.2 Right of Access — Subject to Applicable Law, you may request access to the personal information that KCLUXURYBAGS holds about you, together with information regarding how such personal information has been processed.
9.3 Right to Rectification — If you believe that any personal information we hold about you is inaccurate, incomplete, outdated, or misleading, you may request that it be corrected or updated. KCLUXURYBAGS may require reasonable verification before making any requested changes.
9.4 Right to Erasure or Blocking — Where permitted by Applicable Law, you may request the deletion, destruction, or blocking of your personal information when its continued processing is no longer necessary, lawful, or justified.

Certain information may nevertheless be retained where required to comply with legal obligations, resolve disputes, maintain business records, or enforce our contractual and legal rights.
9.5 Right to Object — You may object to the processing of your personal information where such processing is based on legitimate interests or other lawful grounds, subject to any exceptions recognized under Applicable Law.
9.6 Right to Withdraw Consent — Where the processing of your personal information is based on your consent, you may withdraw that consent at any time. Withdrawal of consent shall not affect the lawfulness of any processing carried out before such withdrawal and may affect our ability to provide certain Products or Services that depend upon such processing.
9.7 Right to Data Portability — Where applicable and technically feasible, you may request a copy of your personal information in a structured and commonly used format, subject to the requirements and limitations provided under Applicable Law.
9.8 Right to Lodge a Complaint — If you believe that your rights under the Data Privacy Act have been violated, you may contact KCLUXURYBAGS so that we may have the opportunity to address your concern. You also have the right to file a complaint with the National Privacy Commission or pursue any other remedies available under Applicable Law.

10. International Data Transfers

Personal information may be processed, stored, or accessed by trusted service providers located outside the Philippines where reasonably necessary to provide our Products and Services or support our business operations.
Where personal information is transferred internationally, KCLUXURYBAGS will take reasonable steps to ensure that appropriate safeguards are implemented and that such processing remains consistent with this Privacy Policy and Applicable Law.

11. Third-party Websites and Services

Our Website, social media pages, or communications may contain links to third-party websites, platforms, or services that are not owned or controlled by KCLUXURYBAGS. This Privacy Policy does not apply to the privacy practices of such third parties. Customers are encouraged to review the privacy policies of any third-party websites or services they choose to access.

12. Amendments

KCLUXURYBAGS may amend or update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, technology, or data processing practices.
Unless otherwise required by Applicable Law, the updated Privacy Policy shall become effective upon its publication on our Website. Continued use of our Website or Services after such publication constitutes acknowledgment of the updated Privacy Policy.

13. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, you may contact:

KCLUXURY BAGS AND ACCESSORIES CONSIGNMENT CORP.

📍 Address: Unit 208, Elements @ Rosemarie Building, Pasig Boulevard, Kapitolyo, Pasig City, Metro Manila, Philippines
📩 Email: keiselynbenitez@kcluxurybags.com
📞 Mobile: +63 954 230 3161