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FAQ’s

FAQ's

Orders & Payment

How do I place an order?

  • Browse our collection, add items to your cart, and proceed to checkout to complete your purchase. You can also visit and follow our Instagram Page to check more.

What are your payment options?

  • We offer online bank transfers, GCash, and cash on delivery (COD) for certain areas.

Do you provide official receipts?

  • At this time, we provide an acknowledgment receipt for all purchases, as we are currently on developing stage.

Do you offer installment or layaway options?

  • Yes, we offer flexible payment plans. Contact our admins for details.

Do you offer delivery?

  • Yes, we provide free delivery within Metro Manila and ship nationwide.

How can I track my order?

  • Once your order is processed, we’ll keep you updated through Viber or Instagram with tracking details.

Can you combine multiple orders?

  • Yes, we can combine orders if placed within a close timeframe. Contact us with your order numbers.

What is your return policy?

Are your items authentic?

  • Yes, we guarantee 100% authenticity. Each item is thoroughly inspected to meet our quality standards.

Can I return or exchange a preorder item?

  • Preorder items are generally non-returnable, but exceptions may apply. Contact us for specific details.

How can I be sure that the bag is authentic?

  • We back our items with a lifetime authenticity guarantee. We partner with trusted authenticity checkers internationally.

Does it come with authentication?

  • Each purchase is verified, and we provide authenticity certificates on all items.

How do I handle bag aftercare?

  • Store bags in a cool, dry place, avoiding direct sunlight. We encourage the use of dehumidifiers to prevent mold and mildew inside the bags.

How should I properly store my bag collection?

  • Store bags in a cool, dry place, insist/encourage put dehumidifier to prevent molds in bags, and avoid direct sunlight.

How do I contact customer service?

  • You can reach us via Viber at 09542303161 or direct message on Instagram.

Do you have a physical store?

  • We are currently online-only, but we may arrange viewings by appointment.

Can I view an item before purchasing?

  • Yes, we offer item viewing or COD in select areas.

How do I stay updated on new products and promotions?

  • Sign up on our website to receive early access to limited promos and product updates.

If you have further questions. Just let us know and Connect with Us.

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KC LUXURY BAGS
Authentic Luxury Bags and Watches

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Site is easy to navigate, all items are Authentic!

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Every bag has a story, and our carefully crafted ranking system is designed to guide you through this journey, ensuring complete transparency.
Condition Guide:
Each bag carries an essence—some whisper of adventures past, while others promise untold luxury yet to be experienced. This guide helps you align your subconscious desires with the bag that best reflects your personal journey.
✨ 90-94% – Good Condition
Visible signs of wear (scratches, creases, slight tarnishing) add character, making this an ideal choice for those who appreciate the charm of a bag with a story—at an exclusive price.
✨ 95% – Excellent Condition
Light scuffs or minimal corner wear, often imperceptible. A perfect balance of prestige and value, this bag has been cherished and beautifully maintained.
✨ 96-97% – Nearly Untouched/Pristine Condition
Almost like new with barely noticeable signs of wear. A stunning addition to any collection, embodying both legacy and pristine beauty.
✨ 98% – Good as new/As If It Was Just Unboxed
Appears virtually new with no visible signs of wear or use. This bag bridges the gap between past and present—a rare find, awaiting its new muse.
✨ Unused – Bought but never worn/Flawless Condition
Purchased but never worn, this bag remains flawless. The perfect choice for those who seek exclusivity without compromise.
✨ Brand New –Straight from the boutique, untouched by time.
Complete with original packaging and store freshness, this is the ultimate indulgence—the feeling of stepping into a luxury boutique, wrapped in exclusivity.

Our ranking system provides complete transparency—empowering you to make a confident choice guided by authenticity and refinement.